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Performance Management and Objective Setting

There has never been a better time to look at managing performance, getting the best out of our staff members for their individual benefit and collective benefit of the organisation. Do this best with the right policies and best practice in performance management and objective setting.

Performance management benefits

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Performance management program outline

What is performance management and appraisal? Its purpose & benefits, the roles of the appraiser and appraisee; a definition of appraisal

Business performance management and appraisal process

  • An introduction to the process, the cycle and the paperwork

Defining the appraisal meeting agenda

  • Group activity to create an agenda for appraisal meetings

Case study

  • To assess an individual’s performance against their objectives and identify what feedback needs to be given

The principles of feedback

  • What is feedback?
  • What’s the purpose of feedback?
  • Why is feedback important?
  • Why is feedback difficult?
  • How should we give feedback?
  • When should we give feedback?

Case study / feedback role play

  • Using the case study material to explore good practice in giving feedback; run as whole group ‘tag’ role play or in 3s where one person is the staff member, another the manager and the third an observer who facilitates feedback on this activity. Practice in writing up the summary of the previous year’s performance based on the information in the case study and the role play conversation

The Onion model and feedback

  • Psychological ‘strokes’ Theory to build on best practice in giving and receiving feedback

Setting new objectives

  • Further case study work in which participants working in small groups practise discussing, agreeing and writing objectives

Identifying learning and development needs

  • The case study is used again as a platform for identifying and recording learning and development needs

Keeping on top of the appraisal paperwork

  • How to make collecting evidence for the appraisal meeting easy

Personal action planning

 

Course evaluation

About Us

Learning through action - every program we deliver is highly practical and addresses real live issues.  We use simulations, exercises and case studies and all our methods are based on the latest neuroscience and positive psychology research findings.  Everything we deliver and challenge our participants to think about leads back to one simple question ­ “what am I going to do differently back at work and how?”.

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Teamworking International Limited
Nye Creek, New Road
Keyhaven, Lymington
Hampshire SO41 0TN
United Kingdom

Telephone +44 (0)1590 644 107
Or email us here

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