Coaching skills

Coaching skills

Coaching is the most powerful management tool your organisation can acquire

With one of the highest returns on investment – some studies report 800% – it’s not surprising that once your managers adopt a coaching approach, you can expect breakthrough results for your entire organisation.

Unfortunately the majority of us are hardwired into believing that management means telling people what to do… after all, it’s how most of us have been brought up. Yet research demonstrates that the most effective leaders and managers are those who ‘coach’ rather than ‘tell’. This means encouraging people to work things out for themselves and find their own answers through skilfully crafted questions. Allowing people to wire new ‘maps’ into their own brain unleashes their true potential, capabilities and performance.

Management is the art of getting results through the efforts of others. To achieve this, effective managers must have the communication skills to influence and persuade their people and, as they develop, adopt an increasingly ‘hands off’ delegating management style.

You cannot teach a person anything. You can only help them discover it within themselves

~ Galileo

Immediate benefits

As soon as delegates leave the training room they’ll have the hands-on experience to put their new coaching skills to good use. This is a highly practical module that takes delegates to new levels of clarity and insight into what makes a great coach.

  • Achieving goals and priorities in a structured and inspiring fashion
  • Generating insight to overcome setbacks and obstacles
  • Dealing with stress – to maintain balance, perspective, health and well-being
  • Emotional regulation – dealing with conflict and ‘difficult’ personalities
  • Having ‘difficult conversations’ e.g. performance issues in a positive and solution-focused way
  • Fostering a growth mindset throughout your organisation

Coaching assessments

We use sophisticated technology to identify traits that differentiate high performers from average, see below sample reports:

Sample Leader Assessments

Put your growth mindset to work!

The latest neuroscience and positive psychology research shows that success and outstanding performance are within everyone’s grasp because talent and ability can actually grow!  Most of us are not aware of this. We are prone to limiting ourselves and those we work with. As a result our brains become wired to react the same old way – day in, day out. Our mindset becomes ‘fixed’.  How many times have you heard ‘attitude is everything’, but however hard you try you can’t change your thinking? You are stuck in a ‘fixed mindset’.

Using a coaching approach means you can cultivate a growth mindset throughout your organisation to unlock barriers and develop an ethos that brings happiness, fulfilment and performance. Research shows that managers with a growth mindset get twice the productivity out of their staff, compared with their fixed mindset colleagues.

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What our clients say

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HSBC case study

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